Refund & Return Policy

At Abaya House by Reesha, customer satisfaction is our priority. We offer a 14-day return and exchange policy on eligible items.

Eligibility for Return

Items must be returned within 14 days of delivery. Products must be unused, unwashed, and in their original condition with all tags attached. Items that have been worn, washed, altered, or damaged will not be accepted for return.

Non-Returnable Items

The following items are not eligible for return or exchange: custom-made or stitched to order abayas, sale or discounted items, and items purchased during special promotions.

Refund Process

Once we receive and inspect your returned item, we will notify you via WhatsApp or email. If approved, your refund will be processed within 5 to 7 business days. Refunds will be issued through the original payment method or as store credit, depending on your preference.

Exchange Policy

If you wish to exchange an item for a different size or style, please contact us within 14 days of delivery. Exchanges are subject to availability.

How to Initiate a Return

To initiate a return or exchange, please contact us on WhatsApp at 0325-8727727 or email us at Sale@reeshapk.com with your order details and reason for return.

Contact Us

Abaya House by Reesha Office 11G, Ground Floor, PIA Main Boulevard, WAPDA Town Block G, Wapda Town, Lahore, 54770, Pakistan WhatsApp: 0325-8727727 Email: Sale@reeshapk.com